Submit a request

EXPORT CONTROLLED, CONTROLLED UNCLASSIFIED INFORMATION (CUI), OR OTHER SENSITIVE AND CONFIDENTIAL INFORMATION SHOULD NOT BE STORED OR TRANSMITTED IN THIS CUSTOMER SUPPORT TICKETING SYSTEM. A TICKET SHOULD BE SUBMITTED TO REQUEST A SERVICE BUT SHOULD OMIT THE MENTION OF ANY EXPORT CONTROLLED, SENSITIVE OR CONFIDENTIAL INFORMATION. IF SENSITIVE OR CONFIDENTIAL INFORMATION IS REQUIRED FOR THE COMPLETION OF THE CUSTOMER SUPPORT REQUEST, PLEASE CALL CUSTOMER SUPPORT DIRECTLY FOR ASSISTANCE. REQUESTS FOR FREEWAVE TO PROVIDE ASSISTANCE OR SERVICES IN CONNECTION WITH THE INTEGRATION WITH OR USE OF IT’S PRODUCTS INTO ANY NON-U.S. MILITARY END-USE ITEM MUST BE APPROVED IN ADVANCE BY FREEWAVE COMPLIANCE IN WRITING FOR EXPORT CONTROL PURPOSES AND FREEWAVE’S ABILITY TO PROVIDE ANY SUCH ASSISTANCE IS CONDITIONED UPON OBTAINING ANY U.S. GOVERNMENT EXPORT AUTHORIZATION THAT MAY BE REQUIRED. FREEWAVE IS NOT OBLIGATED TO PROVIDE SUCH ASSISTANCE OR SERVICES. TICKETS OR DOCUMENTS CONTAINING TECHNICAL DATA WHOSE EXPORT IS RESTRICTED BY THE ARMS EXPORT CONTROL ACT (TITLE 22, US. C., SEC 2751, ET SEQ.) OR THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED, TITLE 50, U.S.C., APP. 2401 ET SEQ. AND WHICH MAY NOT BE EXPORTED, RELEASED OR DISCLOSED TO NON-U.S. PERSONS (I.E. PERSONS WHO ARE NOT U.S. CITIZENS OR LAWFUL PERMANENT RESIDENTS ["GREEN CARD" HOLDERS]) INSIDE OR OUTSIDE THE UNITED STATES, WITHOUT FIRST OBTAINING AN EXPORT AUTHORIZATION IS NOT AUTHORIZED. SUBMISSION OF SUCH EXPORT CONTROLLED INFORMATION IS NOT PERMITTED AND ANY SUBMISSION OF SUCH INFORMATION MAY VIOLATE U.S. REGULATIONS AS THE TICKETING SYSTEM MAY NOT BE RESTRICTED TO U.S. PERSONS. VIOLATIONS OF THESE EXPORT LAWS ARE SUBJECT TO SEVERE CIVIL, CRIMINAL AND ADMINISTRATIVE PENALTIES.

Add file or drop files here